Privacy Policy
Privacy Policy (GDPR Compliant)
Last updated: August 2025
I, Brian Borg, trading as PCBee, respect your privacy and handle your personal information with care. This policy explains in simple terms what information I collect, why I collect it, and how I keep it safe.
1. Who is responsible for your data
The data controller is:
PCBee (Brian Borg)
📧 Email: support@pcbee.eu
📞 Phone: +356 7956 3363
2. What I collect
When you use my services or website, I may collect:
- Contact details – your name, phone number, and email.
- Service details – information you give me about your computer, device, or the issue you’d like me to fix.
- Technical data – basic website information (like IP address, browser, and cookies) to keep the site secure.
- Messages – records of our conversations by phone, WhatsApp, email, or contact forms so I can follow up properly.
3. Why I collect your data
I use this information to:
- Reply to your enquiries.
- Book, provide, and manage the services you ask for.
- Send updates about your appointment or service.
- Keep proper invoices and records for tax/legal purposes.
- Improve my services and website security.
💡 I never sell your information or share it with third parties for marketing.
4. Legal basis under GDPR
- Contract – to provide the service you asked for.
- Consent – when you choose to give me your details (e.g. using the contact form).
- Legal obligation – to meet requirements like tax and accounting.
- Legitimate interest – to run my business securely and improve my service.
5. Who I may share data with
- Trusted providers such as email, website hosting, or payment services — all under GDPR-compliant agreements.
- Authorities if I am legally required to do so.
6. How long I keep data
I only keep your data as long as necessary:
- Service enquiries/messages – kept while I handle your request.
- Invoices/financial records – kept for the period required by Maltese law.
7. Your GDPR rights
You have the right to:
- Ask for a copy of the data I hold about you.
- Have incorrect data corrected.
- Ask me to delete your data (where legally possible).
- Restrict or object to certain types of processing.
- Ask for your data in a portable format.
- Withdraw consent (where consent is the legal basis).
- Complain to the Office of the Information and Data Protection Commissioner (IDPC), Malta if you’re unhappy.
To exercise your rights, just contact me using the details above.
8. Cookies
My website uses cookies to make it work better and keep it secure. When you visit, you can choose to accept or decline non-essential cookies. You can also manage cookies anytime in your browser settings.
9. Security
I take reasonable steps to protect your data from loss, misuse, or unauthorised access — including using trusted providers and secure systems.
10. Updates to this policy
I may update this Privacy Policy from time to time. Any changes will appear here with a new “Last Updated” date.
11. Contact me
If you have any questions about how your data is handled, please contact:
PCBee (Brian Borg)
📧 Email: support@pcbee.eu
📞 Phone: +356 7956 3363
If you are not satisfied with my response, you can contact the Office of the Information and Data Protection Commissioner (IDPC Malta) at idpc.org.mt.